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when I send an email, it stays in my outbox. Has anyone had this problem?, need help
dealisland1
Newbie
‎12-07-2014 05:15 PM

I am having trouble sending emails, they stay in my outbox. Can anyone help?

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Re: when I send an email, it stays in my outbox. Has anyone had this problem?, need help
vzw_customer_support
Customer Service Rep
‎12-08-2014 05:55 AM

Hi there, dealisland1! I'm very sorry about your email issue. Let's get right to fixing it! First, I recommend deleting that email account and then re-adding it. To delete an email account, to to Settings> Email> Account settings> tap the name of your email account, then tap menu (the three vertical dots)> select Remove account.

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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Re: when I send an email, it stays in my outbox. Has anyone had this problem?, need help
vzw_customer_support
Customer Service Rep
‎12-08-2014 05:55 AM

Hi there, dealisland1! I'm very sorry about your email issue. Let's get right to fixing it! First, I recommend deleting that email account and then re-adding it. To delete an email account, to to Settings> Email> Account settings> tap the name of your email account, then tap menu (the three vertical dots)> select Remove account.

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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