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why am i still being charged data when i use my wifi
Solved! Go to Correct Answer
Hi Smoothy, getting unexpected data charges is no fun. Let me help to find out why this is happening. When you are connected to Wi-Fi, is the box checked off to avoid bad wi-fi connections? To check, go into your wi-fi settings, advance wi-fi and locate the box to see if it is checked. Post back if you need further assistance.
EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Are you referring to: Being charged data as part of the plan or data as in "Why is my WiFi not using the data instead of the phone using Mobile Data?"
Hi Smoothy, getting unexpected data charges is no fun. Let me help to find out why this is happening. When you are connected to Wi-Fi, is the box checked off to avoid bad wi-fi connections? To check, go into your wi-fi settings, advance wi-fi and locate the box to see if it is checked. Post back if you need further assistance.
EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!