why am i getting error code 1001 when trying to use MyVerizon or Verizon Tones apps?

[Helraizr13]

I got the phone new this morning, updated Verizon Tones right away and tried to open it, error code 1001.  It just keeps trying to loop through and brings me back the error code every time.  I have tried to troubleshoot the problem myself, no luck, it is doing it in Safe Mode and whether I update Verizon Tones or not.

[vzw_customer_support]

Oh my! Let's take a closer look into the issue with you. Do you have a data connection? When you have the opportunity, please Clear Data / Cache via Settings > Application > Manage Applications > All

YosefT_VZW
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