Cannot Upload Proof of Residency Anywhere
cavinn163
Enthusiast - Level 1

Hi all,

I've been having this issue of not being able to upload my proof of residency for my Fios Internet order. I've tried following the link to upload on different web browsers, computers, different wifi connections, and even my phone with the Fios App, but it just brings me to a blank screen no matter which way I go. 

Does anyone have any insight into this? 

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Re: Cannot Upload Proof of Residency Anywhere
jonjones1
Legend

I would say that you go into a store (Fios Corporate store and not a reseller) have them verify the proof of residency and have them call into their service center to get it sorted out.

yes it should not be this difficult to do, but hoop jumping is what Verizon likes to do.

if it gets too bad just go with another internet service. 

Best of luck....

Re: Cannot Upload Proof of Residency Anywhere
Mynann
Newbie

Like so many others before me--I cannot upload my proof of residency!

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