Redeem Visa Gift Card

I'm having trouble redeeming my $50 gift card through the My Fios app. When I click on the link, it has an error screen related to the redemption. 

This seems to be an issue widespread
with customers not being able to redeem their gift card. Pretty fishy if Verizon is trying to prevent everyone from redeeming these promos.

Re: Redeem Visa Gift Card
Moderator Emeritus

Hi Jebuzz,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.