Verizon Gift card

When I signed up for Fios internet in March 2020, there was a promotion for a $200 Visa Prepaid Card that would be given after 60 days of service. I see in the Verizon Fios app that the reward is ready and there is limited time to redeem it till 7/31/20 but the link doesn't work.

Re: Verizon Gift card

Hi purplewolfy,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.