Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Please send me a private note. My device is on hold until the 23rd, which is tomorrow
We understand how important it is for your order to run smoothly. There should be a number listed for you to call on the email you received to verify your ID. Was there not a number listed on that email?
I am having this same issue! Please help! When I click the link to verify my identity it says invalid request.
Thanks fore reaching out, Krashawn! We're happy to help! We're going to send you a Private Note. Please, respond to that note, so we can get to the bottom of what's happening with your package.
I have the same question. I’m trying to upload documents but it’s saying the link was invalid. Can I email my documents instead?
Safety and security are a a key concern for all accounts. If you have received this message please contact the number provided in the message or 888-483-7200, so we may assist.-Loren
I’m having this same problem as we speak. Is there anything I can do to upload the documents that is required?
I’m having the same invalid request message appearing. Is there anything else I can do to upload the required documents?
Need to upload documents but it’s says invalid request
Jeffhalpain, we know it's vital that you are able to get your documents submitted. You can contact our Fraud team so they can provide you alternate ways to submit.