5G Home DOWN in Atlanta since 3am
TristramCoffin
Spoiler
Please update expected resolution.
0 Likes
Re: 5G Home DOWN in Atlanta since 3am
jav6
Champion - Level 3

https://downdetector.com/status/verizon/

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: 5G Home DOWN in Atlanta since 3am
vzw_customer_support
Customer Service Rep

We definitely understand the importance of your services working, and we can certainly look into what is going on. Are you currently still experiencing issues with your 5G home?*Gert

0 Likes
Re: 5G Home DOWN in Atlanta since 3am
jav6
Champion - Level 3

@vzw_customer_support wrote:

We definitely understand the importance of your services working, and we can certainly look into what is going on. Are you currently still experiencing issues with your 5G home?*Gert


Gert, what about looking into the Verizon outage on 9/17?  Don't agents have access to/get notified of internal information on outages?  There were numerous threads reporting this outage.

...Just another VZW customer...trying to offer some assistance...
0 Likes