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All of a sudden no service at home

My cell service was working perfectly up until 10 am yesterday, and now nothing on any of my devices. I walk down the street and they blacked out the neighborhood but are telling me that there is perfect service. Customer service has been atrocious. They’ve hung up on me twice and I’m currently waiting on the phone endlessly for them to create a service ticket. I don’t have time for this. Area code 27205

Re: All of a sudden no service at home
Customer Service Rep

So sorry to hear about the issues with service and also with getting help from customer service, Vee100. We expect the best for you and we're happy to help out. So we can best assist with this particular concern, we've sent a Private Note.