Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
when I upgraded the phones the global calling plan was removed for current month instead of following month and I am being charged extra instead of global calling plan rates . I have been waiting for a decision for 3 weeks and I do not have a case number or reference for a claim . Even when I call now agents is asking me to wait 10 days and do not provide an answer when I mention the bill is due . Frustrated with service and not happy upgrading the phone …. Been a Verizon customer for many years and the service has not been good this time round…, spent 20 hours to upgrade 2 hours with a customer rep
Reps are judged by repeat calls within 7 days and to a lesser extent, the first 2 hours. Enough calling in will get someone to take things more seriously.