$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Why has my bill gone up $20
Did you read the bill and compare to previous month?
That would be the first thing I would do. And it would be preferable to calling Verizon and spending a long time on hold.
KerryC_VZW Hello, we can go over your billing with you. Please end us a Private Note to continue.