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Call filter plus question
JustinMcInvale
Enthusiast - Level 3
‎05-23-2021 05:29 PM

I have Call Filter Plus 

 

20210522_224657.jpg

 

But the app on my Samsung Galaxy A11 phone shows this.

 

Screenshot_20210522-224311_Call Filter.jpgScreenshot_20210522-224253_Call Filter.jpg

 

Any idea what the problem is?

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Re: Call filter plus question
Tigerstep
Specialist - Level 3
‎05-24-2021 07:30 AM

A server problem is client side which is 100% on Verizon to fix.

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Re: Call filter plus question
vzw_customer_support
Customer Service Rep
‎05-25-2021 05:42 PM

JustinMcInvale, I rely on my Call Filter feature constantly, so getting an error when trying to access the feature is very alarming. I will be more than happy to assist. Please share with what happens when you attempt to access the feature on our website (vzw.com) instead of the app?

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