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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Caller ID showing old owners name, how to change to new owner?
MrNiceguy
Member

One of my lines is showing the old owners name when calling a land line, how can I change it to the new owners name?

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Re: Caller ID showing old owners name, how to change to new owner?
vzw_customer_support
Customer Support

MyNiceguy,

 

Having the wrong Caller ID can certainly cause confusion, so allow us to assist! To begin, is this for your cellular service with us, or are you referring to Fios service? When you call a cell phone instead of a landline, what difference is there with the name?

 

-Ryan

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