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Cannot call a landline number from either of my Verizon cellphones.
KH7105
Newbie
‎02-27-2020 07:32 PM

We are having the same issue. We have confirmed the numbers are not blocked. We are calling the full phone number. It seems to only be from our Android phones.

 

1 person had this problem.
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Re: Cannot call a landline number from either of my Verizon cellphones.
vzw_customer_support
Customer Service Rep
‎02-29-2020 10:19 PM

KH7105,

 

We want to make sure you are able to contact landlines. Are you able to receive calls, just not make them to landlines? How long has this been going on for? What is the make and model of your devices?

 

KourtneyC_VZW

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Re: Cannot call a landline number from either of my Verizon cellphones.
jav6
MVP
MVP
‎03-01-2020 08:52 AM
@KH7105 wrote:

We are having the same issue. We have confirmed the numbers are not blocked. We are calling the full phone number. It seems to only be from our Android phones.

 

Are the calls that are failing WiFi calls or directly over the cellular network?  And, confirming, at the same location, iPhones can call the landline number successfully and are they WiFi or cellular calls?  Does the issue persist at different locations?

...Just another VZW customer...trying to offer some assistance...
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