Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
end of navigation menu
Cant recieve text
Enthusiast - Level 2

I am unable to  receive texts on my Doogee S88 Plus. I know it's not an "approved Verizon phone", but all other things work ie. can make and receive calls, send texts, and use internet. Customer support chat told me get an authorized device and closed chat without any attempt to troubleshoot. Anyone have any ideas?

Re: Cant recieve text
Customer Service Rep

Our goal is for you to enjoy your phone and Verizon Wireless service. Allow us to gather a few more details to be on the same page. When did you notice this particular messaging issue with your device? Any issues sending messages? ~Vic