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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Coupon accepted but wasn't applied

I decided to change my device for a newer one. The total bill was going to be around $77. I looked for a verizon coupon online and I found one as a good deal 50% off and free shipping. I wrote it where it says apply coupons, and it was accepted and the bill went down to $45 something. I was very happy so I accepted and at the end the confirmation note said that the firs bill was going to be $117 with all the charges but my monthy bill was going to be around 45 something. Now I'm checking my acount and my bill for next month is $169.32 and my monthy bill will be $79 dollars. WHAT HAPPENED???? who is lying? now I cannot send a message directly to customer services. It is very frustrating. What a company!!!!!

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