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Dead Zone
NICMOR92
Newbie

I work in downtown Tualatin, Oregon we get no 4G here that effectively works. Apps and other internet bases services will not load. It is frustrating that such a heavily populated area can't get use any data based services here. Please fix. I am happy to share more specific addresses and dead zones.

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Re: Dead Zone
Ann154
Super User
Super User

Does the "dead zone" occur outdoors or indoors or both?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Dead Zone
vzw_customer_support
Customer Support

NICMOR92, Our goal is to make sure you have data speeds you can rely on at all times; we're here to help. When did the problem start? What's the zip code?

 

Trinette_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Dead Zone
RCN03
Newbie

I have the same problem in my house and outside in Hillsboro, OR (97123).  There are 5 of us that all have Verizon cell phones and can not use them to call or access the internet on the cellular service.  Also, when anyone comes over to the house and they have Verizon, they can not use the cellular service either.

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Re: Dead Zone
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Dead Zone
vzw_customer_support
Customer Support

We always want you to have excellent service. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

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Re: Dead Zone
vzw_customer_support
Customer Support

We always want you to have excellent service. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

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