That certainly is a long time to be waiting, GregPixelPhone. When you sent the phone in, did you get a confirmation?
You can also check your Trade-In status here: https://www.verizonwireless.com/od/trade-in/checkStatus#/
Please let me know if this helps.
thank you, Its now mid Januuary and still haven't got any credit for my phone trade in...i tried checking the trade in status but all it tells me is:
10/21/2019Verizon shipping Kit mailed to customer
Customer submitted Online
We understand your concern in wanting to get to the bottom of this and we will gladly assist. I will be sending you a private note so that we can gather more information to better assist you. Please reply to my private message.