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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Disconnected Error
ZayHov
Member

I recently added a galaxy watch to one of my lines, sharing the number between watch & device (Galaxy S10). Today the phone number can't dial out or receive calls. However, it can text. Any calls to or from the device prompt messages as if the line has been disconnected. Anyone else? I can't reach customer service right now due to the COVID19 hours. 

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Re: Disconnected Error
vzw_customer_support
Customer Support

Help is here! Please restart both devices and make a test call to #832. Let us know what is the announcement number or message you received.

 

MariaV_VZW

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