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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Does Verizon have live people for calls?
Joe_torres369
Member

Screenshot_20220114-183202_Chrome.jpg

 I've been on hold over 40mins and haven't gotten through to anyone. Theres no update about your place in line nor an estimated wait time. Did Verizon get rid of live customer service reps?

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Re: Does Verizon have live people for calls?
vzw_customer_support
Customer Support

Joe_torres369

 

Your time is valuable and we want to do all that we can to help. We apologize for the wait. Did you still needed help? Please contact us through our chat or social media support @VZWSupport

 

 

-Angie

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