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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Extended
MitchLl
Member

what does it mean when my iPhone says extended in the network name? Why can't I make a call download data or text when it says that? If it's a Prl issue, how do I get an update while on the extended network?

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Re: Extended
MiiHere
Leader

Extended means you are in an area where there are towers, they just aren't Verizon towers. You're using Verizon's Extended Network of towers. You could try cycling Airplane mode to reacquire the network while in Extended service areas, this might help. Are you getting 3G?

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Re: Extended
vzw_customer_support
Customer Support

It's important that your service continues to work even if you are in an extended coverage area, MitchLl. Which iPhone model do you have? Have you download the most recent Carrier update? http://spr.ly/6585B6lXc Have you tried toggling in and out of Airplane mode as MiiHere suggested? In what zip code do you expereicne extended network?


AndreaS_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Extended
MitchLl
Member

Apparently I have the latest update for iPhone 5. I was in a remote area and had a mini emergency and though I had 3-4 bars of 3G I couldn't send texts or make calls for help. I was at a high elevation south of Vernal Utah. 84078 I tried every kind of reset I could think of and never got in touch with anyone until my 4 year old son and I walked 4 miles to get a Verizon signal. I resisted calling 911 so it might have worked but if it doesn't I could have had a major problem.

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Re: Extended
MiiHere
Leader

Which direction did you have to walk?

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Re: Extended
Weth
Sr. Leader

Do you have post-pay or pre-pay. With post-pay all Extended areas will work. With pre-pay, you may not get service when outside of Verizon's native signal.

With PRL it depends on what iPhone you have. With iPhone 5 and higher, it updates the list automatically when the phone is restarted from full shutdown. With 4S and earlier, you would need to dial *228 to update the PRL. Never do this with an iPhone 5 or higher.

Preferred Roaming List (PRL) FAQs | Verizon Wireless

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Re: Extended
zNickMan
Member

Will 1x extended, offered by third parties, still be available to Verizon users when Verizon shuts of their 1x Network next year? 

 

1x extended is the only coverage I get. 

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Re: Extended
Meezaleeza
Member

I tried this and it didn't work. Why does the Android device have coverage but no e of the IOS devices do??

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Re: Extended
vzw_customer_support
Customer Support

Meezaleeza, if you're having a connection problem, we certainly want to address that together. I'd be happy to help you. You mentioned your iOS devices are without coverage. Can you share with me the city, state, and nearest intersection where you're having trouble? When you say Android devices having a connection, could you expand on what you mean?

 

JohnT_VZW

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Re: Extended
cbaabe824
Member

so i work in chippewa township, beaver falls pa 15010 verizon's service there terrible. it's literally a deadzone. so everyday i struggle getting some kind of cell service at work. i also work in a cvs and we don't have wifi which makes it worse. not sure what i can do to help my service but any ideas would be appreciated.

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