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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Great experience

The guy that helped me did a fantastic job.  My highest compliment is: I would buy him a beer for how helpful he was.  Verizon you need to reach out to me directly so I can tell you his name and his employee ID.  He deserves a raise, a day off, and a free year of services.  This is a real customer who is just happy to have spoken with a great representative.  Verizon treat your employees the way you ask them to treat your customers, with respect.  Also I spoke with him around 640 pm on 4/13/2020.  his initials are BZ.  Please reach out he deserves to be recognized.  I was on trying to resolve this issue for over 3 hours and got to him and he had it handled fast.  

Re: Great experience
Customer Support

We'll be happy to forward your feedback to the appropriate channels. Is there anything else that you would like to add? ChristopherS_VZW