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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
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HOW DO I CONTACT CUSTOMER SERVICE IF 611 IS NOT WORKING AND I DONT HAVE ACCESS TO ANOTHER PHONE.
STEPH8869
Enthusiast
‎07-24-2015 03:34 PM

PLEASE HELP BEEN WITHOUT A PHONE FOR 5 HOURS NOW AND CAN NOT GET AHOLD OF ANYONE

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Re: HOW DO I CONTACT CUSTOMER SERVICE IF 611 IS NOT WORKING AND I DONT HAVE ACCESS TO ANOTHER PHONE.
Snn5
Legend
‎07-24-2015 03:44 PM

You can use the Live Chat option in the Contact Us link at the top of each Verizon page.  Or, visit a store.

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Re: HOW DO I CONTACT CUSTOMER SERVICE IF 611 IS NOT WORKING AND I DONT HAVE ACCESS TO ANOTHER PHONE.
Snn5
Legend
‎07-24-2015 03:44 PM

You can use the Live Chat option in the Contact Us link at the top of each Verizon page.  Or, visit a store.

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Re: HOW DO I CONTACT CUSTOMER SERVICE IF 611 IS NOT WORKING AND I DONT HAVE ACCESS TO ANOTHER PHONE.
Tidbits
Legend
‎08-07-2015 01:37 PM

That's why landlines are more reliable. Landlines are so inexpensive there is no point for someone on a fixed income not having one in home. If they are homebound even more reason than subscribing to cellular service.

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Re: HOW DO I CONTACT CUSTOMER SERVICE IF 611 IS NOT WORKING AND I DONT HAVE ACCESS TO ANOTHER PHONE.
Tidbits
Legend
‎08-07-2015 01:44 PM

Oh did you know. If you ever need to call 911 regardless if you have landline service or not 911 must go through if you dial it. Of course provided all the lines are connected. Even though I no longer have landline service I have a phone connected for that very reason when all else fails.

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Re: HOW DO I CONTACT CUSTOMER SERVICE IF 611 IS NOT WORKING AND I DONT HAVE ACCESS TO ANOTHER PHONE.
tinksmagic
Newbie
‎11-15-2019 01:14 PM
@STEPH8869 wrote:

PLEASE HELP BEEN WITHOUT A PHONE FOR 5 HOURS NOW AND CAN NOT GET AHOLD OF ANYONE

Did you dial 611 or #611? You must include the #. So use #611.😁

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