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Until recently, cell service was fine. Within the last few months I only have 1 bar which is unacceptable for the amount of money people pay for cell phone services especially when the Verizon coverage map shows a sea of red over 98% of the United States.
We know how important it is to make sure that your service is working at all times, and we would like to gather additional information on this problem. What is your ZIP code? Have there been any changes in the area?
AlfredoL_VZW
90254 - there haven’t been any changes that I know of
Our number one goal is to improve your wireless service experience, lfieber. We need a few more details to determine the best path to a resolution. Do you experience this service issue in a specific place (Home, office, other) or during specific places?
Is there any physical or water damage to your device?
AntonioC_VZW