Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When I switched two months ago I waited forever to talk somebody, and they told me I would get a rebate. When the rebate arrived I wasn’t able to redeem it. I went on the chat and the new rep said that I wasn’t eligible for the rebate the first person person told me I could get. So I ported my number and initiated new service and got no perks. Total bait and switch. After almost 2 hours of chatting back-and-forth, the new rep offered me a buy one get one. We get to the end of the process for the buy one get one, and he tells me he can’t give it to me. I wasted an incredible amount of my time and got absolutely nothing. I’ve chatted/spoken to two people and gotten absolutely nowhere. After speaking/chatting with two reps I tried calling on the telephone today and waited almost two hours and nobody picked up the telephone to help me. I was on hold for one hour and 50 minutes and nobody could talk to me to help me. I’m beyond frustrated and seriously regretting switching to Verizon.
Many others have this problem also not sure if any got resolved but seems to be a problem with trade in also
Verizon is better suited for those that can do things on their own via self serve. Promotion details are also listed on the site that I'm surprised people still get scammed by sales reps with all this readily available information.