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How do I turn off the mobile hotspot for some devices on my account?
JBalcom
Newbie

My plan includes a mobile hot spot and I want to turn if off for some devices on my plan for my kids. How do i do that?

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Re: How do I turn off the mobile hotspot for some devices on my account?
Ann154
Super User
Super User

Call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add a hotspot block to those lines on your account. You might be able to add it yourself through your MyVerizon account online.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I turn off the mobile hotspot for some devices on my account?
jboam
Enthusiast

According to https://community.verizon.com/t5/Apple-General/How-to-Disable-hotspot-on-a-child-s-iphone/m-p/110985... from a Verizon staff member, this isn't possible. 🙁

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Re: How do I turn off the mobile hotspot for some devices on my account?
vzw_customer_support
Customer Support

I would love to help with any blocks you need to do on your account. Please check your private message so I can help you. 

-Amber

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Re: How do I turn off the mobile hotspot for some devices on my account?
jboam
Enthusiast

Update: Verizon Customer Service was able to apply a hotspot block. Thanks, Tanisha!

Re: How do I turn off the mobile hotspot for some devices on my account?
vzw_customer_support
Customer Support

Thank you for keeping the community posted. I have shared your thanks with Tanisha. 

-Tionna

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