Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
How do i report a service outage
nesdore
Newbie

I need to report a service outage any suggestions

Labels (1)
0 Likes
1 Solution

Correct answers
Re: How do i report a service outage
tikibar1
MVP MVP
MVP

Contact Customer Service:

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

- at the phone tree, press 4 for Other and then say Agent

View solution in original post

0 Likes
Re: How do i report a service outage
tikibar1
MVP MVP
MVP

Contact Customer Service:

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

- at the phone tree, press 4 for Other and then say Agent

0 Likes
Re: How do i report a service outage
tagar62004
Newbie

611 says its not a valid number and the 1800 number says all circuits are busy.. cant get ahold of customer service at all. Very frustrating!!

0 Likes
Re: How do i report a service outage
vzw_customer_support
Customer Support

We want to ensure you have service at all times, tagar62004. Let's take a closer look into what's going on. What are the cross streets and city where you're located? When did this start? Is anyone else experiencing the same issues?

 

DanielleR_VZW

0 Likes