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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

How to report Service area gaps in coverage?

We have just recently started having several areas in the 27581 area code were calls just drop. VZW service is not cheap. How can I report these issues?


Re: How to report Service area gaps in coverage?
Customer Support

Dropped calls are never a good thing, Cdover1911. It is upsetting to hear that you are having that issue, and we are here to help out. Much of what we will need to do involves accessing your account. To that end, we have sent you a Private Note.