Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Never Received $200 Visa Gift Card

Switched to Verizon in mid Auguist 2019, while switiching at the store ,was offered a $200 gift card if I add a second line. Stupidly enough, I decided to go fo it and added my brother, because I thought it's a good offer.

A month later ... no gift card. I've contacted a representative through chat support, who told me, they'll expedite my request and will ship the card asap. 

A month later ... still no card. I contacted the customer support. Again, I was promised a card to be mailed asap. Guess what guys .. .still no card.

It's been already 3 months of waiting. By dealing with it I've already spent so much of my time which values more than this promised $200 gift card. I have screenshots of all these fake promises.

I just can't t belive that such a legit  company can so easily scam and never give what it promised.