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No daytime data service
bjochem1
Member

For the past 2 to 3 months I have had essentially no data service at our cabin during the day. After 10 PM and before 7 AM its plenty fast. But during the day there is no checking the weather, downloading a picture message and sometimes no making calls. I did a speed test a few minutes ago and had 2.7 mbps, which I don't believe is very good. The zip is 54819. What is going on?

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Re: No daytime data service
vzw_customer_support
Customer Support

Hello, bjochem1. We want to make sure you stay connected while you are at your cabin, and we are here to help. Are you at the location now, so we can troubleshoot?  CourtneyM_VZW

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Re: No daytime data service
bjochem1
Member

No I am not. I will be there starting in the 2nd of July

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Re: No daytime data service
vzw_customer_support
Customer Support

bjochem1, thank you for the additional information. We would like the opportunity to troubleshoot and work toward a resolution when you are at the location. 

DavidC_VZW

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