$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I chatted customer support because an upgrade link on our account page was broken. Started great, was upgrading 5 phones to iPhone12 minis. Last message from my rep was “That would be great! Let me first process the upgrade on your lines. “. That was followed by a text notification saying I owed $422 today with a new monthly bill of $605! That’s 3 times what it should be. That was 45 minutes ago. I sit here asking for some sign of life every 10 minutes or so... if I close the window, the chat record disappears, right?
Another 15 minutes has passed. No response
My experience with chat is they just repeat same scripts I have had silence for several hours they know nothing beyond script
Hello Kcbuett, our apologies if your chat got disconnected. We'll be more than happy to make sure your order is correct. Please send us a private note to better assist you.