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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No service in DC or Maryland
Hateverizonwireless

It is so frustrating that I have zero coverage at work in DC and limited coverage at home in Maryland. I’ve been a Verizon customer for years, but I guess I need to change companies so I can actually use my cell phone. It has steadily gotten worse over the years. I canceled my internet service because it was so lousy, I guess my cell service will be the next one to go. Plus, the customer service is the absolute worst I have ever experienced. 

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Re: No service in DC or Maryland
vzw_customer_support
Customer Support

I don't blame you for feeling frustrated about service issues in areas where you spend your days and nights. Nobody here wants you to leave. What's a nearby intersection of two cross streets where this is happening in Washington D.C. ? What is the make and model of your phone?

 

-David

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Re: No service in DC or Maryland
Hateverizonwireless

DC - East Cap. and 17th Street NE. Near RFK Stadium.  iPhone 13

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Re: No service in DC or Maryland
vzw_customer_support
Customer Support

 

Thank you for reaching out to us here in Social Media chat. Please send us a private messag, soo we can assist you further. *Mabell

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Why No Cell & Internet Service all of a sudden (North New Jersey)
cdunlop
Member

I have never had any issues with cell & internet service at my home and around town.  (Oak Ridge, NJ 07438) Always 3 or 4 bars.

As of about a month ago, I have little to NO service.  I can't receive call (sometimes I will get texts).

What happened!!!   What can be done.  SOMETHING NEEDS TO BE DONE!!  to get me back to the service I used to receive.

Unless something changes "real" soon, I will be looking for another service provider.\

PLEASE RESPOND>

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Re: Why No Cell & Internet Service all of a sudden (North New Jersey)
vzw_customer_support
Customer Support

I know the importance of being able to rely on the service. I apologize for any inconvenience. When around town and experiencing this is that also primarily indoors? How far do you travel before the service improves? 

-Yale

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