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Persistent Phone Cut-Out Issues
SSSilver67
Newbie

My wife and I have this same issue.  I have a Samsung S9 and she has an S8.  It is very persistent at home and occasionally occurs elsewhere.

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Re: Persistent Phone Cut-Out Issues
vzw_customer_support
Customer Support

Hi SSSilver67, thank you for bringing it to our attention that you and your wife are experiencing an issue on calls. We want to investigate this further. What is the primary zip code this is occurring in? Do you experience this everywhere you go? Are text and data impacted? 

 

Melissa_VZW

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