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Poor Cell Service + WiFi Connection
Zaigergrace
Newbie

our Verizon cell phone service and FiOS Wi-Fi have been getting progressively worse for months and now are practically nonexistent. Dropped calls no one can hear us and we lose Wi-Fi signal every few minutes. I have called Verizon been transferred from tech-support to tech-support to tech-support and then dropped.

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Re: Poor Cell Service + WiFi Connection
vzw_customer_support
Customer Support

 

Zaigergrace Thank you for reaching out here on this platform. I'm sad to learn you are experiencing these issues. We can certainly help you with the cellular end of your issues. Are the issues with call/text/data? Does it happen at a specific time/location (indoors/outdoors)? -Dolores

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