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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Poor Cell service and Data

We are getting very poor cellular service over the last three to four weeks in Keene Texas.  We have gone from getting 2-3 bars of LTE service to one bar of non LTE.  Data service has been spotty as well as voice quality when we are talking on the phone.  It happens no matter if we are inside the house or outside as well as decent distance from our residence.  Speaking with multiple other people in the area they have been experiencing the same.  We have been with Verizon since the early 90s and have never experienced poor service like this before.

Re: Poor Cell service and Data

It is because of your network priority. Verizon recently added "Premium Network Access" to its more expensive plans. The rest of us who do not have the most expensive plans are lowest priority. Check it out on Verizon's own website  Under plan features it will tell you whether you have premium access or not. It seems like all of a sudden those of us who do not have premium access ended up with worse service than we had before.