Poor Reception...Why won't Verizon increase the signal strength and signal quality?

[boberdle]

I live near Penn Yan, NY and we have had good cell reception for five years.  We just build a new home, and do not have WiFi or cable - it's not available.  We were planning to use a Verizon MiFi to work and home school our children. 

In the last couple months, we can't even make calls.  Service went from 4G LTE, with four bars, to 1 bar or mostly 3G.  This is outside and inside.  There has not been more construction or housing growth.

Please help, we're moving in on June 1!

Who can I talk to about dialing up the strength?

[vzw_customer_support]

We certainly want you to get the best connection possible. To troubleshoot this issue, we will need account access. A Private Note is being sent to proceed. BrittanyC_VZW