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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Poor cell signal Sebastian FL
Bgrant3
Enthusiast

Very poor cell signal in Sebastian FL, around river, on mainland across from inlet.   How can we get improvement?

Re: Poor cell signal Sebastian FL
Nateurist
Enthusiast

Same here. Horrible web access along route 1 and many other nearby places. Total opposite of NJ where Verizon is the 800 pound gorilla of cellular. Regretfully I’ll have to switch to another carrier once my move is complete unless this improves. Oh and I do miss FiOS so much down here too. It’s far superior to commiecast. 

Re: Poor cell signal Sebastian FL
vzw_customer_support
Customer Support


Nateurist, I depend on my service constantly, so having inconsistent coverage is very alarming. We never want to hear a customer looking to leave the Verizon family. I will be more than happy to assist. Please share with me some details on what services are effected (talk, text, data)? Also, confirm for me how far do you have to travel before service improves?

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Re: Poor cell signal Sebastian FL
Delora
Enthusiast

I live in Sebastian FL. Verizon service is really bad. I use to get full or very high bars. Now I get at the highest 3 bars if that. In some places in Sebastian, we don't have Verizon service at all. What is sad is it starts going down a block from the store on US1. What happened? We lose at tower?

 

Re: Poor cell signal Sebastian FL
vzw_customer_support
Customer Support

Delora, I love visiting Florida and rely on my service to work when I am there. The last thing we would ever want is for you to experience service issues where you live. We will be pleased to help you. When did the service issues begin? What specific services are being impacted?  

-Jacob

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