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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Poor reception Samsung S8 plus in South Carolina

I have recently moved to South Carolina and the Verizon service/reception is terrible. I can rarely make calls and am constantly dropping calls that I can make or get. I have even tried doing the WiFi calling and my phone won't allow it.  I will have 3 or 4 bars then all of a sudden drop to 1 or none. I have asked others in my development and some say they have no problem others say they have had the same issues as me. I don't understand how some people have no issues and others do.  I didn't have any issues until I moved here.  I don't have a contract so unless Verizon can fix this I am switching to another provider and I have even been a Verizon customer since I started using a cell phone.

Re: Poor reception Samsung S8 plus in South Carolina
Customer Support

rcguerra14, we want to congratulate you on your recent move. Making sure you have the services you need in your home area is vital. Allow us the opportunity to further review the details of your concern. Can you please clarify if your service concern only happens in your home? How far do you have to travel to receive a proper connection? Also, can you please clarify if you receive an error message when you attempt to enable Wi-Fi Calling