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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Postpaid "credit balance" refund timeline?


I transferred a sole line out of a postpaid account on 11/9. Bill cycle ends on the 10th of each month. Roughly when should I expect a refund of the credit balance?


Re: Postpaid "credit balance" refund timeline?
Customer Support

Verizon65, we are concerned to hear you are no longer part of the Verizon Wireless Family. We look forward to hopefully reconnecting in the future. In regard to your question, if there is a credit balance on your account once it is disconnected, a check for the credit balance will be mailed within 3-4 weeks from when the account was closed.