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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
What's the procedure to convert from prepaid to postpaid, while keeping the same prepaid number?
Preferable if there's steps that can be done online without calling 611 or going to a store.
As a customer myself, I realize how important it is to have the best type of service for your needs. We are here to help. You can only set up a Prepaid to Postpaid migration of service by calling our Telesales team at 800-256-4646 or by visiting one of our corporate store locations. Here is our store locator:
https://www.verizonwireless.com/stores
In order to migrate to Postpaid, our Prepaid customers must have:
Have had active Prepaid service for at least six months, pass a credit check and/or pay any required security deposit, have an active Prepaid phone number in the billing system, provide a Prepaid account security code at the time of activation, and have (or buy) e911 compliant equipment.
You can check on our current plan options using the link below:
https://www.verizonwireless.com/plans/
Does this help regarding your options and the details? Did you have other questions that we can assist you with?
SeanC_VZW
KEEP SAME NUMBER FOR ME
Excellent! Please contact our sales experts, they will be able to help with a new postpaid account keeping your existing prepaid number. They are available mon-sun 7am - 7pm PT at:
1-800-225-5499 or 1-888-924-7937
~Maria
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