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Re: How can I change or delete phone directory listing?
grshermanjr
Member

I have a landline number that shows up under someone else's name. The carrier is Cox. The weird thing is, it only shows up on under this other person's name when calling a verizon wireless customer.

Every other carrier has the listing correct. For some reason Verizon has it listed under Jeff Katz.  

I was told by Cox that the listing needed to be corrected with Verizon.

 

Can you help?

 

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Re: How can I change or delete phone directory listing?
vzw_customer_support
Customer Support

Having the correct name appear on the Caller ID is essential, grshermanjr. We're here to help. We will first need to gather some additional information. Has your landline ever been associated with a Verizon FiOS or wireless account? Does the problem persist when you call any Verizon Wireless number or a specific Verizon Wireless number from your landline? 

 

ChakiaH_VZW

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