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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Removed insurance and it also removed Visual Voicemail

Like the title says, I removed insurance from my device and it also removed the Visual Voicemail option from my account. In the "Add-ons & Apps" account section, the option is no longer available in the list of add-ons. What is happening here? Support said it's strange that the option is not even there, but to wait 24 hours and hope it reappears. Has anybody else had this issue?

Re: Removed insurance and it also removed Visual Voicemail
Customer Support

Help is here, ah42. We want to ensure you get the assistance you need. Please send us a Private Note to get started.