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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Removed insurance and it also removed Visual Voicemail
ah42
Enthusiast

Like the title says, I removed insurance from my device and it also removed the Visual Voicemail option from my account. In the "Add-ons & Apps" account section, the option is no longer available in the list of add-ons. What is happening here? Support said it's strange that the option is not even there, but to wait 24 hours and hope it reappears. Has anybody else had this issue?

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Re: Removed insurance and it also removed Visual Voicemail
vzw_customer_support
Customer Support

Help is here, ah42. We want to ensure you get the assistance you need. Please send us a Private Note to get started. 

CheyenneS_VZW

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