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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Senior discount 55+
Jlightning01
Member

Why is the state of FL the only state Verizon gives a senior discount 55+ ? How is this fair? This looks like discrimination against other senior seniors and other states 

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Re: Senior discount 55+
AZBruno
Member

I am in California and received an email about this a month ago. I signed up last week.

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Re: Senior discount 55+
Tigerstep
Sr. Member

There's no such thing as a senior discount in the sense of a traditional discount. It's a reduction on the most basic unlimited plan which costs more than the cheapest data package seniors typically are on. 

Our account has it and I'm in Arizona. It costs more than our old 2GB plan we were on before.

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Re: Senior discount 55+
acraftylady2
Sr. Member

But why is the senior plan only available in Florida?

 

55+ Senior Phone Plans (verizon.com)

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Re: Senior discount 55+
vzw_customer_support
Customer Support

Getting the best deal possible is priority. I know how important it is to me to get any qualifying discounts applied. The 55+ plan was launched as a trial, and this is why it started with just the state of Florida. This may expand in the future to other states.

We would like to make sure that you are getting the best value possible. To accomplish this we will need to meet you in Private so we can access your account. I will be sending you a Private Message in one moment.

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Re: Senior discount 55+
Tigerstep
Sr. Member

Because Verizon's marketing team is full of people who should consider a new profession. 

Verizon went from a FL only 55+ plan to having the same thing rebranded as "55+ Loyalty" in other states (if available) to a discount on Start Unlimited (if available).

With Verizon copying Tmobile all the time, they could have least done the 55+ thing right with making it nationwide

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Re: Senior discount 55+
cupcrazy
Member

I am in Michigan and I had this discount for over 6 months. when I added a line and was told I could also add my Student discount. The Verizon Rep was wrong  I lost the discount and my bill is inflated. I called Verizon and it has been sent to a higher up to be addressed. I cannot believe that Verizon does not know about plan discounts and plans. I was on the phone for 3 hours and sent an email to corporate as this is not what you do to a paying customer that merely added a line and got the shaft. 

Re: Senior discount 55+
cupcrazy
Member

Verizon still will not switch my plan back to 55+ Unlimited for 2 lines $80. I have been calling in since they said I could add my student discount to get an extra $25 off a month which was a lie. My bill has been $45 higher for 2 months because they do not know how to fix it. Yesterday they said they will file paperwork to get the student discount taken off this is the 4th time they said that still nothing has been done. I am currently not working and cannot afford this increase all because verizon misinformed me. I filed a complaint to the BBB and FCC as I need a solution and some credits as this could all have been avoided if verizon would of known you cannot stack the discount with the 55 plus plan. They cannot give me a timeframe when this will be fixed it happened on March 2nd 2021 I was alerted on mt email change of service and I owed $40 to be paid immediately. After several calls and chats to verizon nothing has been done. I am looking to see if there is a better deal for service somewhere else as verizon will not fix their mess up.

Re: Senior discount 55+
vzw_customer_support
Customer Support

Let's take a look into this for you, please send a private note. 

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