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Service with Verizon

I have had service with Verizon for a very long time.  The service in Westville was always the best in the last 6 months it is awful. I pay a lot for the service and we can't even use our phones at all.  Everyone that has Verizon out there says the same thing.  What happen to them they were the best now you don't even want them at all. 

Re: Service with Verizon
Customer Support

I'm sorry to learn that you are experiencing service issues in Westville, mpointon. We are committed to improving your wireless service experience, and we need some additional information.

You mention that service is not optimal for the past 6 months. Are you in the trouble area right now? If you are, please share the ZIP code and the nearest intersection to the trouble location.

You indicate that you cannot use your phone. What services are impacted (calls, text messages, or data) and how?

Do you experience this service issue in specific locations (home, office, school) or specific times?