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Switched Carrier from TMobile, Immediate Battery Draining S9+
Breho
Enthusiast - Level 1
‎12-03-2019 06:02 AM

Why as soon as I switched to Verizon my battery started draining at least 35% faster than when on TMobile? 

I disabled all Verizon apps and security and monitoring.  Last night went to bed fully charged at 99% battery, 4 hours later was at 75% battery.

 

 

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Re: Switched Carrier from TMobile, Immediate Battery Draining S9+
vzw_customer_support
Customer Service Rep
‎12-05-2019 06:25 AM

We'd like to welcome you to the Verizon family, Breho. I rely on my phone to work well at all times and want to ensure you can rely on your phone. Let's take a closer look into what's going on with your battery drain. Please complete a service check on your device, http://spr.ly/66041rerE. Let us know of any areas that need attention. Has there been any damage to your phone? Has there been any new updates or apps on the device?   

 

DanielleR_VZW

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