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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Trade in showing as not received
Rwbowden
Member

UPS has been showing my trade in as delivered for over a week but checking my trade in status it says it hasn't even been shipped. I did receive and email from Verizon when I shipped it saying it had been shipped and another a few days later telling me to ship it out. 

How can I get this fixed/figured out?

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