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Verizon did an unauthorized chargeback to my account
hadjhun
Enthusiast

I have a business with multiple lines. I cannot and would not do anything to shut any of these lines down. I paid my bill in June or July, and now at the end of October they say there's a charge back and I'm now a cash only customer. If this doesn't get resolved ASAP, I'll be moving all lines to another service. I can't afford the disruption in my business and honestly, I'm just really sick of the run around from Verizon customer service every time there's an issue. Just not worth it anymore. 

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Re: Verizon did an unauthorized chargeback to my account
vzw_customer_support
Customer Support

Nobody here wants you to leave.
I imagine that your journey prior to posting has involved speaking with a member of the Verizon Wireless team in Financial Services. If so, what was shared when requesting a lift of the Cash Only status at 866-266-1445 ?

-David

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