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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon has terrible customer service
jwca
Enthusiast
 

Trying to get Verizon's help through this community forum is even more ridiculous than calling or direct texting. They sent links that don't work. They don't respond and then time you out. It appears the business plan is to delay until customers give up. Two more days of my time and aggravation.

Can anyone recommend a company with better customer service? AT&T? Spectrum? T-Mobile? Consumer Cellular? other?

 
 
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Re: Verizon has terrible customer service
vzw_customer_support
Customer Support

Thanks for contacting us. I want you to get the help you need. What issue do you need help with?*Debbie

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