Very slow LTE Speeds at 79764

[L1GHTB0LT56]

Recently LTE speeds have been very slow in the area and it is frustrating. It only happens in this area even with full signal. 

[vzw_customer_support]

We always strive to provide you with the service you need. Are you only having issues with your data speeds? How are your calls and text messages working for you?

EllisandraC_VZW

[L1GHTB0LT56]

Calls and text seem fine but the data speed is very slow and it only happens in this area which I currently live in. Data speed is so reduced to a point that videos are not playable and any picture sent thru text takes about a minute or two to load which seems excessive. My neighbor also with Verizon had mentioned that this has been a problem for about 2 or 3 months now in this area and that it wasn’t like that before here usually data speeds would be fine and quick.

[vzw_customer_support]

We always want you to have excellent data speeds. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assisance.

[L1GHTB0LT56]

Sent you a private message.