Voicemail Transcription

[JUSSHO65]

Why isn't voicemail transcription working on my new iPhone 7 Plus? 

[vzw_customer_support · Accepted solution]

We want to ensure everything is functioning as it should be. May we ask when this started occurring or has this been happening since activation? KleoL_

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this

[JUSSHO65]

It is working now.  Not sure what was happening.  Thanks!

[knitbee]

I don't have Twitter.  How do I turn on Voice Mail Transcription on iPhone SE?

[kh_jenn]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

Making sure that your voicemail works is essential to managing the ways you stay connected. I'd be happy to help with the Transcription option in the voicemail. To best assist, I would like to gather some details. Are you able to listen to your voicemails? Do you see an option to transcribe under the message playback controls? When did the problem first start?